Terms & Conditions

The QueenStyle is the ultimate salon for African American hairstyles.

Your appointment is very important to the professional team at The QueenStyle. We keep your appointment for you and ask that you give us at least 24 hours’ notice if you need to cancel or reschedule. Due to requests from other clients on the waiting list, our stylists may adjust their schedules accordingly and we may be able to accommodate them.

In the event of cancellation less than 24 hours in advance or failure to keep an appointment, a cancellation fee of 100% of the scheduled service will be charged. All customers must have a credit card in our encrypted system to book appointments. By booking an appointment with your credit card, you accept these conditions.

– Book for free or pay the full amount of the service.

– For emergencies outside working hours, a surcharge of $30 will be applied.

Please call us on the phone or via our facebook and google chat for any emergency.

We ask that you DO NOT come to the salon if you have recently been exposed to Covid, are showing symptoms or have tested positive! Please call the show for reprogramming options.

Deposits are non-refundable to the client.

A $25 service charge will be applied to any appointment not kept or cancelled within 24 hours of the consultation.